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Home > Tickets > Inclement Weather Policy

The following policy applies to individual session ticket holders who purchased tickets through Ticketmaster, USOpen.org or in person at the USTA Billie Jean King National Tennis Center Box Office. Please note that this policy does not apply to Subscription Box, Series and Luxury Suite ticket holders.

If a US Open session is cancelled (as defined below), tickets can be exchanged for either this year's US Open (2007) (subject to availability) or next year's US Open (2008) as follows:

1. For the 2007 US Open (Box Office Only)

Tickets may be brought to the USTA Billie Jean King National Tennis Center Box Office where they can be exchanged for select sessions determined at the discretion of the USTA and subject to availability for the 2007 US Open.

2. For the 2008 US Open (By Mail Only)

Ticket holders must submit a written request along with their actual tickets within 30 days of the last day of the 2007 US Open in order to exchange tickets for the same session for the 2008 US Open. Tickets should be sent via certified mail to:

US Open Ticket Office
USTA Billie Jean King National Tennis Center
Flushing Meadows-Corona Park
Flushing, NY 11368

The USTA cannot guarantee ticket availability, exchange of equal value or comparable seat location. All exchanges are final, and there will be NO REFUNDS OR CREDITS.

Cancelled session definitions and inclement weather exchange policies* are as follows:

Sessions #1 through #22 for Arthur Ashe Stadium Ticket Holders

If Day Session match play in Arthur Ashe has not begun by 5:00 pm, that particular session will be considered cancelled.

If Evening Session match play in Arthur Ashe has not begun by 9:45 pm, that particular session will be considered cancelled.

If match play in Arthur Ashe for a Day Session begins prior to 5:00 pm or an Evening Session begins prior to 9:45 pm and either one match is completed (in one hour or more) or 90 minutes of tennis has been played, the Inclement Weather Policy does not apply, as the session is officially completed.

If a Day or Evening Session is cancelled before the completion of either one match or 90 minutes of play in Arthur Ashe, 100% of the face value of the ticket price can be applied toward the exchange of tickets for select sessions determined at the discretion of the USTA for the 2007 US Open or for the same session at the 2008 US Open.

If a Day or Evening Session is cancelled but a match is completed (in less than one hour) in Arthur Ashe Stadium, 50% of the face value of the ticket can be applied toward the exchange of tickets for select sessions determined at the discretion of the USTA for the 2007 US Open or for the same session at the 2008 US Open.

For Louis Armstrong Stadium & Grounds Admission Ticket Holders

If Day Session match play in Louis Armstrong Stadium, Grandstand or on any outer court has not begun by 5:00 pm, then the Inclement Weather Policy would apply to the respective tickets.

If match play in Louis Armstrong Stadium, Grandstand or on any outer court begins prior to 5:00 pm and either one match is completed (in one hour or more) or 90 minutes of tennis has been played, the Inclement Weather Policy does not apply.

If a Day Session is cancelled before the completion of either one match or 90 minutes of play in Louis Armstrong Stadium, Grandstand or on any outer court, 100% of the face value of the respective ticket price can be applied toward the exchange of tickets for select sessions determined at the discretion of the USTA for the 2007 US Open or for the same session at the 2008 US Open.

If a Day Session is cancelled but a match is completed (in less than one hour) in Louis Armstrong Stadium, Grandstand or on any outer court, 50% of the face value of the respective ticket price can be applied toward the exchange of tickets for select sessions determined at the discretion of the USTA for the 2007 US Open or for the same session at the 2008 US Open.

For Sessions #23 through #26

The Inclement Weather Policy does not apply to sessions #23 through #26.

Important: The 2007 US Open Inclement Weather Policy is subject to change and does not apply to:

1. Subscription BOX and SERIES tickets, as Subscribers of Record have access to all matches through tournament completion. Therefore, no ticket exchanges or refunds will be provided.

2. Tickets issued as COMPLIMENTARY.

3. Tickets that are LUXURY SUITE TICKETS.

Louis Armstrong Stadium Plan Holders and Mini-Plan Holders

Ticket plan holders have two options regarding rain-affected sessions. They may either exchange the tickets at the USTA Billie Jean King National Tennis Center Box Office for select sessions determined at the discretion of the USTA for the 2007 US Open, or return the tickets and the ticket value (as defined above for Louis Armstrong Stadium ticket holders) will be applied toward their 2008 ticket plan renewal.

* This policy is subject to change at the discretion of the USTA.